Client: Mälarhamnar AB
By: Inphiz Technologies AB
Value and impact: Digitalisation of several services within transport, port and terminal operations, transforming manual workflows into streamlined processes.
Technology: Mälarhamnar’s version of Inphiz is called Hamnkoll. It is available for Android and iOS, with a desktop dashboard. Inphiz’s ready-made integration services retrieve data from the management system in Microsoft SharePoint O365, as well as from Azure AD for security and login. Mobile BankID is planned for release in Q1 2025.
Project contact: cedrik@inphiz.com
Mälarhamnar, with its strategically important locations in Västerås and Köping, has been a central part of trade and industry in the Mälardalen region for centuries. With roots dating back to the Middle Ages, the ports have developed alongside society and are now modern hubs for export and logistics.
Despite this long history, Mälarhamnar is far from stuck in the past. On the contrary, the company is now taking the lead in the digitalisation and modernisation of port logistics, with the goal of creating a more efficient, safer and more sustainable working environment. In an industry where access to the right information at the right time can be crucial, Mälarhamnar has chosen to invest in smart digital solutions.
HR Manager Magdalena initiated the work to digitalise HR processes, replacing manual workflows, paper binders and scattered digital files with one unified system. The new solution provides full control over employee competencies, while also enabling communication and self-service for both office staff and dock workers.
One of the most significant initiatives is the implementation of Hamnkoll — a mobile app that gives all employees direct access to management systems, safety procedures and driving permits in real time. In addition to streamlining the distribution of information and ensuring the right competence is in the right place, Hamnkoll has also become a convenient communication tool for supervisors and dock workers.
Previously, extensive administrative work was required to ensure that all employees had access to updated governing documents, safety regulations and procedures. With Hamnkoll, this work has been simplified, leading to increased transparency, engagement and collaboration around work environment and safety.
The implementation of the digital solutions has already had positive effects. Questions related to occupational health, safety and the work environment are being raised more frequently, and a culture of participation and continuous improvement has emerged. By taking this step towards digital transformation, Mälarhamnar is strengthening not only its efficiency and safety, but also its position as a future-proof and sustainable player in port logistics.
With Hamnkoll, Mälarhamnar has digitalised the management of driving permits and all competence data. According to Tobias Samuelsson, Production Manager at Mälarhamnar, this is one of the most valuable functions for him, especially compared with previous processes that were cumbersome and time-consuming:
“The competence database and digital driving permits are the module that has truly made our work easier, because it is so simple and clear. The major benefit is that everyone — whether it is me, a production supervisor or a dock worker — has access to the correct version in Hamnkoll in real time. The system also provides a clear heads-up whenever something needs to be updated. Only a relatively straightforward one-time effort was required to transfer all old documents and update all driving permits.”
After that, the system largely takes care of itself. As a manager, you can quickly feel confident and know exactly who has which competence.
Hanna Bergström, who works with work environment and safety at Mälarhamnar, says that mobile access to the management system will make a real difference in their daily work. By having all important documents and processes easily accessible on mobile devices, employees no longer need to search through physical binders or log in to complicated systems.
This creates smoother workflows, reduces the risk of errors in a safety-critical environment and helps meet the requirements for systematic environmental and work environment management.
Mälarhamnar has also begun exploring how AI can improve and streamline port operations. Tobias, in his role as Production Manager, sees great potential in the AI functionality currently being used in a Hamnkoll pilot. The pilot allows all employees to ask questions about instructions, procedures and other information, and receive a natural and objective answer in return.
After implementing Hamnkoll — including group communication with read receipts, digital driving permits and AI support — Mälarhamnar is taking a major step towards modernising port logistics. The company is demonstrating how traditional ports can benefit from digitalisation to create safer, more efficient and more sustainable operations.
In an industry where safety, regulatory compliance and smooth workflows are essential, Mälarhamnar is at the forefront. Its investment in digitalisation is not only an investment in efficiency, but also in a safer working environment for all employees and partners.
🚢 The ports of the future are digital — and Mälarhamnar is leading the way.